VoIP Usage at Texas A&M
Cisco Phone Portal
https://csce-csco-cucm-01.tamu.edu/ucmuser/ *Use your TAMU NetID username & password to log in.
Once logged in you can use this portal to manage some of the settings of your desk phone like, creating speed dials & changing your forwarding settings. You can also sign up for ‘Single-Number-Reach’ by adding and additional phone toward the bottom of the “My Phones” sections and following the prompts.
Cisco Voicemail Portal
https://cisco-cuc-02.telecom.tamu.edu/inbox/ *Use your TAMU NetID username & password to log in.
Use this site to check your voice messages in an ‘email box’ style format. You can also change your voicemail pin number if you’ve forgotten it by clicking “Settings”-> “Passwords” -> “Change Pin”.
Cisco VoIP - Speed Dial Setup and Use
Setup/Create:
The setup of Speed Dials for your Cisco phone is done through the Cisco Phone Web Portal.
- irst start by logging into the Cisco Phone Web Portal:
https://csce-csco-cucm-01.tamu.edu/ucmuser/ *Use your TAMU NetID username & password to log in.
- Go to “Phone Settings” -> “Speed Dial Numbers”
- Click your phone device, then click on the “Add New Speed Dial” (Remember to add a “9” for off campus numbers)
For each Speed Dial you create it, you also set a “Speed Dial Number” from 1-199. The speed dial number you set for a speed dial entry is what you will dial on your phone to access that speed dial.
Use/Access:
To access/use the speed dial entries you’ve just created simply start dialing the “Speed Dial Number” of the entry you wish to use, then look for and press the “Abbr dial” softkey within the softkey menus (softkeys are the 4 horizontal buttons under the phones screen). If “Abbr dial” isn’t a currently listed softkey option look for “..” or “…” softkey (which stands for next page) and press it until you see the softkey option you are looking for.
Speed Dials will also show up on any available/unused line buttons on your phone if they have been programmed as a speed dial button. They will show up in the order of their speed dial number place holder.
TAMU Campus Dialing Plan
- 5 digits for on campus phone numbers only (862-XXXX, 847-XXXX, 845-XXXX, & 458-XXXX)
- 9 + 7-digits for local calls
- 9 + 10 digits for US domestic long distance calls
- 9 + 011 for International calls
- 911 for emergencies
Additional Documents
You will find the following documents in the attachment section to the right.
- Cisco Voicemail Instructions
- Cisco Quick Start Guide for models 78XX
- Cisco Quick Start Guide for models 8841-8851