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Welcome to the SEHD Technology Services Client Portal
To submit a basic help ticket for your computer, go to Services; Help Desk; TAMU office desktop, laptop, or device support; Request Service
For alerts and updates on campus IT issues, visit
A&M IT Alerts
or follow @aggieitalert on Twitter.
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Categories (8)
Help Desk
General IT Help Requests including questions about your office computer or a classroom/lab computer.
Poster Request
Submit an electronic poster to be printed on one of the college plotters.
IT Purchasing
All technology related purchases need to be approved by Technology Services to assure equipment and services are compatible with A&M and college infrastructure and are in compliance with university and college policies and procedures. You should initiate your purchase through one of the items within this group. See "Other IT Purchases" for a list of exemptions that do not need to go through Technology Services.
Web/Cloud Applications
Disability Resources, Qualtrics Survey,
Research Data Archive
Facilitate University Resources
Technology Services coordinates with TAMU IT as well as other technology-related groups around campus for many campus-related services. Some services can only be accessed through Technology Services. For others you can contact the university organization directly. If you have questions, drop by our offices or submit a ticket within one of the services in this category.
http://it.tamu.edu
Systems / Infrastructure
Requests for the systems group within Technology Services (Jonathan, Brandon B, and Tony). These would include new domain names, firewall changes, or other changes to the college IT infrastructure.
IT Security
Technology Services is responsible for the implementation of IT security rules from A&M and the state. Use these services to request information or other IT security related issues.
Data Portal
The Data Portal is the CEHD developed system used to manage employee and student data within the college. These services are the various subsystems of the Data Portal. Submit requests for problems or change requests through the appropriate listed service.
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TAMU office desktop, laptop, or device support
Poster Printing
Computer Purchase (desktop, laptop, tablet)
Software Purchases (including iOS Apps)
CEHD Systems and IT Infrastructure Maintenance
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Classroom, Conference Room and Lab Support
Advising, Undergraduate
TAMU office desktop, laptop, or device support
GA Evaluation
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