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Shared Network Folders (X-Drive)

The college provides network storage for individual faculty and staff and for groups associated with the college.  These shares can be used for university related purposes (and incidental personal use)

Features

  • Files can be accessed on-campus or when using the A&M VPN service.
  • This service is rated to allow for the storage of confidential data, but not Social Security or Credit Card numbers.
  • Storing a few videos within these folders is fine.  But, due to the large size of video files if you need to store many videos, please let us know.  We have a separate location for videos.  This area will not be backed up but can be a good place for you to store backups of your videos.  You should keep the raw video files as well as a copy of the final files on a local device such as an external hard drive.
  • Size quotas are set for all network folders to allow the management of space and prevent a single person from filling up the space.  However, if you find you are getting close to filling up your space submit a help request to have your quota increased.
  • Permissions to group folders can be granted to anyone with a CEHD account or who has a A&M NetID.
  • If you need a folder to be shared with people from other institutions, it is recommended that you use your A&M Google Drive.  For information about Google Drive see http://google.tamu.edu/ or call Help Desk Central at (979) 845-8300.  If you choose to use another commercial service such as Dropbox or Box be sure you are aware of and following university regulations regarding confidential information.
  • These files are backed up daily and can be restored for up to one week. (Note: files within the Video share are not backed.)

Service Level Agreement

  • Requests for new folders and changes to existing folders will be addressed within 2 business days.
  • The uptime for this service will exceed 99.7% (no more than 26 hours of downtime each year)

Service Hours

  • Requests will be addressed during regular university business hours.
  • Files stored are available 24/7

 

Questions or concerns about this service should be directed to Eric Willson (willson@tamu.edu).