Welcome to the CEHD Technology Services Client Portal
To submit a basic help ticket for your computer, go to Services; Help Desk; TAMU office desktop, laptop, or device support; Request Service
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Help Desk

General IT Help Requests including questions about your office computer or a classroom/lab computer.

Services (6)

Classroom, Conference Room and Lab Support

Technology maintenance and updates for CEHD classrooms, labs, and conference rooms.

TAMU office desktop, laptop, or device support

This is the general purpose service that covers most problems associated with office computers, laptops, printers and other IT equipment in the College of Education and Human Development.

Closed Captioning

Technology Services will assist with closed captioning through the fall 2017 semester. At which point this service will be provided by departments.

Knowledge Base

The Technology Services Knowledge Base (KB) is a repository of Technology Services documentation. Use this service to request new articles or changes to the KB.

Shared Network Folders (X-Drive)

The college provides network storage for individual faculty and staff and for groups associated with the college. These shares can be used for university related purposes (and incidental personal use). When requesting a change to permissions, be sure to include the NetID of anyone to add/remove.

Technology Purchase or Quote

Technology Services supports departments, groups, and individual with the process of choosing the best product for a particular need. In most cases we can work with departmental and college business staff to help facilitate the purchasing process.