Welcome to the CEHD Technology Services Client Portal
To submit a basic help ticket for your computer, go to Services; Help Desk; TAMU office desktop, laptop, or device support; Request Service
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Popular Services

This is the general purpose service that covers most problems associated with office computers, laptops, printers and other IT equipment in the College of Education and Human Development.

Use this option for IT-related purchases that do not fit into one of the other categories (e.g., software, printers, iPads, and the like should use this form). (Additional categories will be added as we work out the details.)

Technology Services provides poster printing service to CEHD faculty, staff and students who are presenting research findings to a class or at a conference. If you need to submit a poster print job please see the information provided below.

Use this service to start the process of purchasing a computer (desktop, laptop, notebook). This is required for all computer purchases within the college including faculty, staff workstations as well as computers purchases for research projects.

Report a problem within a CEHD System or request a change to CEHD or related system.

Titanium is a software package used by the Counseling and Assessment Clinic for scheduling and tracking clients in the clinic.

Technology maintenance and updates for CEHD classrooms, labs, and conference rooms.

Technology Services can assist when dealing with university IT-related services.

Technology Services supports the printing infrastructure to the CEHD across all buildings.

Technology Services coordinates with TAMU IT to manage the public DNS records for CEHD buildings.

Technology Services will assist with closed captioning through the fall 2017 semester. At which point this service will be provided by departments.

The Technology Services Knowledge Base (KB) is a repository of Technology Services documentation. Use this service to request new articles or changes to the KB.

The CEHD ListServs provide means for sending email to various groups of faculty and staff within CEHD.information.

This system was developed for the field experience programs to collect observation reports on students, allow student to provide comments, and distribute to all who need to review (student, supervisor, mentor, principal, program coordinator).

The college provides network storage for individual faculty and staff and for groups associated with the college. These shares can be used for university related purposes (and incidental personal use). When requesting a change to permissions, be sure to include the NetID of anyone to add/remove.

Support for TCALL's PD Train Database and Web Site - http://pdtrain-tcall.tamu.edu

Basic support for CDD's Disability Resources site (http://disabilityresources.tamu.edu/)

System developed for TLAC Graduate Advising to track applications through entry to the university through graduation.

If you represent an office in the CEHD and need a web system, contact me (Arlen Strader) and I will discuss your needs with you to determine if a Data Portal system would be appropriate for your needs. Be aware that creating new systems or making large changes to existing systems can take significant time to plan, schedule, and implement. As such, please plan ahead.

Technology Services is responsible for compliance with IT Security rules and procedures of the state and university within the college. If you have a IT-Security related question or concern, please contact Technology Services.

Some job functions may require administrative rights on university equipment in order to make changes in real time. For these situations, administrative rights may be approved. This approval must be granted by the Dean of the CEHD.

System developed for the Office of Undergraduate affairs to facility student submission of appeals to academic dismissal

Technology Services can provide long-term archival of research data in compliance with some federal requirements.

System allowing people to create simple forms that can be secured through NetID logins or left open to all.