Welcome to the CEHD Technology Services Client Portal
To submit a basic help ticket for your computer, go to Services; Help Desk; TAMU office desktop, laptop, or device support; Request Service
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Popular Services

This is the general purpose service that covers most problems associated with office computers, laptops, printers and other IT equipment in the College of Education and Human Development.

Technology maintenance and updates for CEHD classrooms, labs, and conference rooms.

Technology Services provides poster printing service to CEHD faculty, staff and students who are presenting research findings to a class or at a conference. If you need to submit a poster print job please see the information provided below.

The college provides network storage for individual faculty and staff and for groups associated with the college. These shares can be used for university related purposes (and incidental personal use). When requesting a change to permissions, be sure to include the NetID of anyone to add/remove.

Technology Services supports departments, groups, and individual with the process of choosing the best product for a particular need. In most cases we can work with departmental and college business staff to help facilitate the purchasing process.

Technology Services can assist when dealing with university IT-related services.

Technology Services coordinates with TAMU IT to manage the public DNS records for CEHD buildings.

This will direct you to the TAMU IT Password reset page.

System developed for the Undergraduate advising office to track students through their undergraduate academic career.

Some job functions may require administrative rights on university equipment in order to make changes in real time. For these situations, administrative rights may be approved. This approval must be granted by the Dean of the CEHD.

The Technology Services Knowledge Base (KB) is a repository of Technology Services documentation. Use this service to request new articles or changes to the KB.

System developed for the Office of Undergraduate affairs to facility student submission of appeals to academic dismissal

Technology Services will assist with closed captioning through the fall 2017 semester. At which point this service will be provided by departments.

Report a problem within a CEHD System or request a change to CEHD or related system.

Support for TCALL's PD Train Database and Web Site - http://pdtrain-tcall.tamu.edu

Help with online courses

If you represent an office in the CEHD and need a web system, contact me (Arlen Strader) and I will discuss your needs with you to determine if a Data Portal system would be appropriate for your needs. Be aware that creating new systems or making large changes to existing systems can take significant time to plan, schedule, and implement. As such, please plan ahead.

Basic support for CDD's Disability Resources site (http://disabilityresources.tamu.edu/)

Technology Services can provide long-term archival of research data in compliance with some federal requirements.

Technology Services can provide ad-hoc reports from CEHD data.

Technology Services is responsible for compliance with IT Security rules and procedures of the state and university within the college. If you have a IT-Security related question or concern, please contact Technology Services.

System developed to help departments make quick evaluation forms for candidates to faculty positions

System developed for HLKN for use by prospective graduate students to apply for graduate school in HLKN.

System developed to track students seeking educator certification through TEA.

System developed for research office to track evaluation process for centers.